Work Service S.A. is Poland’s largest HR company providing innovative workforce solutions ranging from permanent placement and temporary staffing, to outplacement and outsourcing services throughout Central and Eastern Europe. Since 1999, our dedicated consultants have earned the trust of 3 000 companies that continuously select Work Service S.A. as their long-term HR partner. Work Service supplies and services an average of 35 000 workers daily to our preeminent partners. This solid partnership secures meaningful employment for more than 200,000 people annually.
For our Client international company from BPO business area that deals with IT and advanced technology, we are currently looking a person for position of Customer Service Advisor with German.
Customer Service Advisor with German
Place of work: LODZ/LUBLIN – Poland
Essential duties and responsibilities include the following:
- Providing service to the company’s customers in foreign language (German) via different means of communication: phone, email, chat
- Registering incoming phone calls and classifying them in the certain order.
- Prioritizing notifications and analyzing basic IT issues
- Resolving basic technical problems
- The fluent knowledge of German language
- The communicative knowledge of English language will be an asset
- Good organization of work
- Good skills of using computer and knowledge of Microsoft Office
- Providing well communication with a Client
- Ability to work in a team
The company provides:
- Possibility to gaining new experience in international company, which provides outsourcing processes
- Wide range of trainings
- Contract of employment and social package
- Attractive salary
- Work in interesting team
If interested, please send us your CV on firstname.lastname@example.org adress.